Did you know Salesforce isn't just a customer relationship management org, but can also be used as a general platform for creating business applications? In this course, Salesforce Administration: The Big Picture, you'll learn foundational knowledge and high-level essentials of Salesforce administration. First, you'll learn how to create custom objects and records. Next, you'll discover how to extend Salesforce with packages and customizations. Finally, you'll explore how to configure reports and dashboards. When you’re finished with this course, you'll have the skills and knowledge of Salesforce administration needed to form a foundation for more advanced Salesforce skills.